CLIENT REVIEWS & TESTIMONIALS
Real Stories. Real Clients. Real Peace of Mind.
Don’t take our word for it. Here’s what families, retirees, and business owners across the country say about working with the ICT Health Insurance team, pulled straight from our Google reviews.
4.9★★★★★350+ Google reviews
from clients coast to coastVerified Google Reviews
Client Experiences
Why Clients Trust ICT With Their Coverage
Every review below is a real, unedited Google review from a verified client.
I’m so grateful I got connected with Amanda. She was professional, kind and patient with me as this was my first time setting up my own insurance. She had all my options explained and easy to understand. She gave me time to think about my options and didn’t pressure me but gave welcomed recommendations so I felt cared for. She answered all my questions nicely. It was a quick and easy process, and I’m relieved I’ll be able to contact her anytime with any questions or concerns in the future. I highly recommend her! Thank you Amanda!
When my wife was unexpectedly laid off, quickly finding new insurance coverage was an immediate priority. I met with Josh Slate and he took the time to explain all of our options, both on and off the market place. He took the time to understand our needs explained the pros and cons to each option. Couldn't have been more pleased with his promtness and professionalism! We were able to quickly find a plan comparable to the one we were on, and without having any gap in our coverage. Thank you to Josh and the entire team at ICT Insurance!
Amanda Carrillo was great. Got us hooked up with our health insurance and really seemed to care about what fit us best. She explained everything very very clearly and made sure we understood everything and felt comfortable making a choice. Thank you thank you thank you!! Ask for Amanda. So personable and patient.
I want to give a shout out to Amanda who was a joy to work with. She explained everything to me, making it easy to understand. She was kind, pleasant and patient, giving me plenty of time to make my decision. It was a great experience and I would recommend her to anyone especially my family and friends. Thanks again Amanda, I appreciate everything you did for me. She deserves the 5 stars.
I have had a great experience as a client of ICT Insurance. I have known Joe Krsnich for years, and he is a great person. Josh Slate and Blake Sturgeon have both been great to work with directly. The most recent example was when we were adding our new daughter to our insurance, and I was having trouble communicating with the insurance company. I sent Josh an e-mail about it, and he got us a solution the same day. Great service from great people is a combination I think anyone will enjoy!
I recently had the pleasure of working with ICT Insurance Group, and I couldn’t be more impressed! From the moment I reached out, their agents were incredibly knowledgeable and took the time to explain all the details clearly. They truly went above and beyond to ensure I had the best coverage at the best price. Their customer service is top-notch, and it’s clear they genuinely care about their clients. I highly recommend ICT Insurance Group to anyone looking for reliable, professional, and attentive insurance services! Five stars all the way!
Stephanie at ICT Insurance is very knowledgeable and was prepared every time we met. She guided me through the correct coverage I needed for my family and helped me understand all the pros and cons. Stephanie then provided me quotes from multiple providers so I could choose the best value. Her follow up is excellent. She is professional and easy to work with for both personal and business insurance benefits.
Drake was very thorough and gave me several options with the pros and cons of each. He asked if I wanted to think them over but I chose to proceed and he helped my sign up then and there. I was grateful because Medicare has a lot of paths.
Working with Amanda has been such a wonderful experience, she is very knowledgeable and explains everything very well. She sent me quotations in a timely manner and most importantly she went through each quotation with me, sometimes I would tell her "Explain to me like I'm a 2year old" lol and she would. Looking for insurance for a whole family is not easy but she made it so easy for me
I have been so impressed with Jake. I was introduced to him through my financial advisor. He has been so much help in helping me make decisions for my personal major medical health insurance. He has been patient and willing to answer several questions that I have had through the process. I feel very comfortable with his recommendations, and I highly recommend him for your insurance needs.
Drew has helped our family over the years and we can’t say enough of the professionalism and the current updates he and his firm provide us!! In addition, as small business owners, we love having a partner who we can send our clients and know they will be taken care of!!! Thanks Drew!!
I called Michele out of the blue based on the Google reviews, and she did not disappoint. I live out of town and needed to help a friend in Great Bend with a very specific insurance need/situation. She was prompt to call me back, understood the situation and gladly jumped both feet in to help. We scheduled an appointment for my friend to meet with her. She called to loop me in during the meeting and ultimately helped my friend sign up for a COBRA plan. She was knowledgeable, polite, curious, empathetic, and absolutely willing to help get us the best answers. I highly recommend her services.
My wife and I met with Michele Gregg to talk about supplemental insurance when I start Medicare. She took us step by step through the plan that best suited my needs. She was kind, polite and thorough. She answered our questions and concerns. We left the office very satisfied. I strongly recommend Michele for your health care needs.
Mrs. Gregg was very professional and made sure we understood the process of enrollment. She was very knowledgeable and helped us stay within our budget. We now have health and pharmacy insurance. Thank you for making sure we are covered.
Michele helped us with a smooth transition with our health insurance. Being self-employed, I have to constantly search for the best option for my family each year. She is a great guide for her clients!
Sara was amazing! She is so incredibly knowledgeable, and was able to jump through hoops to get my insurance changed in time for my upcoming surgery. I would highly recommend her to anyone who is looking at Medicare for the first time, or to make changes. She will do everything she can to help!
Gage was incredibly helpful and knowledgeable throughout the entire process of finding health insurance. He took the time to explain everything clearly and helped me find the best coverage within my budget. I highly recommend him to anyone looking for reliable and affordable health insurance options. 10/10 experience!
Sarah was great. So helpful so informative made the job of finding us Medicare Insurance effortless. She was able to answer all our questions and she was very thorough as well. She was so knowledgeable and so patient as we had many many questions. She knew where to go and what to do, and got us where we needed to go with the right insurance. It was a pleasure doing business with her.
Andrew is wonderful. He made it super easy and convenient for me to get in quickly, and took the time to go over options that may help me. He really gave great advice, and I referred my brother to him. Highly recommend! Thank you, Andrew!
I am going on Medicare. ICT Insurance and Jake K. went through everything. They evaluated my specific situation. They provided all options based on my situation and provided sound advice on both basic Medicare and Supplements. When I selected a direction, he provided guidance for applying. With his guidance the process took about 15 min. He then kept up with the status of getting a number. When that was available, he guided me through the supplement application which took 20-25 min. I would highly recommend ICT Insurance and Jake K. Thanks Jake.
Michele was a great help at finding me a plan that works amazing for me. She was easy to make an appointment with and to work with on short notice, she did not take long to help me find a plan. I would go back if I ever needed to.
As my needs have changed over the years, I have used Jake for each time. Hard to find trustworthy people in the insurance that explain insurance clearly. Not pressured at all, knowledgeable, just a great dude with a great company.
Stephanie is the best. She has been my Insurance agent going on about four years now. She always makes sure everything goes very smoothly with no issues. Stephanie, is very professional and I am looking forward to working with her in the future.
Jake was great to work with! He was extremely helpful with finding me the best health insurance plan to fit my needs. Being self-employed, this felt like such a daunting task but Jake made it quick and easy.
These are just a few of our favorites. Read all 350+ reviews on Google →
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